TechEdge, a leading supplier of IT services, had been plagued by power outages that were starting to cause real headaches for its team.
The last straw was a prolonged outage brought about by the effects of Hurricane Beryl, in which power was lost for over 30 hours. The company came to us looking for a disaster-proof data center with a well protected power supply.
The problem: Prolonged power outages and frequent service interruptions
TechEdge had been fighting against unexpected power blips for some time, but when Hurricane Beryl took out the power at its previous data center for over 30 hours, the decision was taken to invest in a disaster-proof option for the future.
Not only was the company’s previous data center unreliable in terms of its power supply, the company had also been struggling with a lack of information concerning interruptions to power. The IT team were unhappy with the information vacuum they found themselves in during the 30-hour power outage, and chose to make the move to a more reliable center.
The solution: Colo+ with a lightning fast turnaround
Our team worked with TechEdge to narrow down its requirements and present options.
Initially, TechEdge opted for Colo, but it soon became clear that shipping delays and other logistical challenges would make it difficult for the team to acquire all the PDUs they needed within the required timeframe.
So, TechEdge chose to upgrade to Colo+, a service which includes PDUs as standard. Much more than just managed colocation, Colo+ has been designed with experience in mind. It’s reliable, flexible and significantly more affordable than the cloud.
Decision made, the contract was signed and gear was moved the following week, with minimal delays. Our team then racked, cabled and powered on all necessary equipment in just three hours.
Before long the TechEdge team were fully convinced of the benefits of Colo+.
The end result: 100% uptime and a five-star review for TRG
Since moving to TRG, TechEdge has enjoyed 100% uptime. As a result, the company’s customers have benefited from a quality, uninterrupted service, which has allowed the TechEdge team to provide a standout customer experience.
Our customer gave us a glowing review, rating it a five-star experience. A special mention went to Anthony, our Colo+ lead, for his help in facilitating such a fast turnaround time on this project.
Colo+ is why we’re the highest rated data center in Houston. If you’d like to find out more about how it works and what Colo+ could offer your business, get in touch with our team today.
