Have Questions?
All you have to do is put your name on the package when it’s sent to us. We have an automated system that will notify you it has been received and we’ll keep it in a secured storage area. If you’re a Colo+ customer we’ll even unpack your gear and set it up for you.
Yes we have all the tools and spare parts you’ll need. What’s more, they’re all included in Colo+ and you’ll never need to handle them yourself. We’ll take care of it all
Everything you’ll need for colocation, except the servers. You can order them directly to our data center or we’ll collect your existing gear. Whatever is easiest for you
Not with Colo+, we’ll provide those for you.
We travel to your current data center or on-prem location and safely pack up your hardware for transportation.
- Two-hands on every piece of equipment as a rule
- 3-inch-thick anti-static vibration isolating pick & pack foam
- Double-wall thick cardboard boxes
- Hardware is individually packed & isolated for secure travel
For the transportation, we use a fully insured air ride truck for a smooth trip with professional licensed drivers and a two-vehicle escort.
Once at TRG we carefully unload, unpack and rack your cabinet.
- Pre-constructed and pre-tested cabinets
- Universal rail systems within cabinets
- Custom sized power cables and sleeve inserts that require 30 pounds of force to remove
- Setup performed by large team with a rotating shift to prevent fatigue
We also have a blog here, with more info on how to prepare for a migration
Hardware is all individually packed and isolated for secure travel. We use double-wall think carboard boxes, 3-inch-thick anti-static vibration isolating pick & pack foam, in addition to our rule of two hands on every piece of equipment for added security
We also have a blog here, with more info on how to prepare for a migration
That’s not a problem at all. We have several clients abroad, using our data center to have servers in the US without having to be here themselves. You can order your hardware directly to us, then we’ll get it all online and maintain it.