Liberty Lift, an oil and gas service company specializing in lift and pump systems and equipment, sought our help in improving its uptime and reliability. The company had been struggling with incredibly unreliable power for some time, and needed to make some big changes to support recent expansions in its product lines.
The problem: Cramped, outdated space and unreliable power
Power reliability was the main issue for Liberty Lift. The full-service artificial lift company is known around the world for its premium products, service and customer care, but it was struggling to guarantee high levels of service when faced with unplanned power outages.
The company had also started to outgrow its previous office space. Liberty Lift had recently expanded its product line into most stages of the artificial lift lifecycle. This meant that its existing space was no longer sufficient to facilitate the growth of the company and its plans for the future.
The solution: A new look Colo+ rack with 100% uptime
We discussed emergency plans with Liberty Lift on Friday, and everything was ready for migration the following day. The night before migration, our team ran new internet cross connects to the new Liberty Lift rack in preparation for a fast transition once the equipment arrived.
We had a rack ready with necessary power requirements fit for Liberty Lift’s equipment, which allowed us to offer a lightning fast turnaround that got the client’s systems back in action in no time at all.
The end result: Complete peace of mind for another satisfied customer
Our team was praised for the speed at which they facilitated this turnaround. The team worked together quickly and effectively under pressure, keeping downtime to a minimum in emergency circumstances.
David Snow, IT Director at Liberty Lift, was pleased with the new look of his COLO+ rack, and delighted with the peace of mind that being based in a building with 100% uptime has given him and his team. He was also full of praise for the customer service his company received, as well as the fast turnaround of the migration.
Our team of experienced and trusted professionals specializes in 12-hour migrations, exceptional rack management and standout customer service. If you’re thinking of making the move to TRG but you’re unsure about the process, just give us a call to discuss your plans with our team.
